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    One centralized platform
    for all your customer support.

    Collect bugs, social mentions, ideas, and support requests in one inbox, with the context to help.

    Free plan. No credit card required.

    Interactive demo · sample data

    For the people building products. And the people making them better.

    Independent makersSmall teamsThoughtful products

    Feedbask benefits

    Share customer support inbox with team

    Bug reports, feature requests, feedback, and social mentions land in one shared inbox. Keep it to yourself or share it with your team.

    Inbox

    Bug report

    Feature request

    Review

    Brand mentions

    Survey

    Live chat

    Contact

    Collect in one shared inbox

    AI pre-answer based on your documentation

    Growth plan

    Stop typing again and again similar messages. Our AI learns from you and can draft an answer based on your documentation and previous answer. You only need to validate to reply.

    Description

    Hello, is it possible to add my own data in user's context?

    AI Reply Assistant

    Generate Draft

    Suggested Draft

    Send Reply

    Know your customers

    Every feedback includes user context such as browser, device, screen resolution, page URL, and any custom business data you would like to access like subscription plan.

    Maya Chen

    The checkout button overlaps the price on mobile Safari.

    Visitor context

    NameMaya Chen
    BrowserChrome 145
    OSmacOS
    Page/pricing
    PlanGrowth

    Monitor brand mentions on social networks

    Starts with Starter

    Catch what people say about your product on X, Reddit, LinkedIn, Facebook and YouTube. Public mentions are collected every day and gathered in one place so you can reply at the right time.

    Fit Feedbask into your product experience

    Use it as a link in your product, as a floating widget, or trigger it from your own buttons and code, on every page or only where you choose.

    • Link
    • Widget
    • Triggered
    app.yoursite.com

    Need help?

    Extensive customization for your brand

    Customize colors, labels, welcome texts, module availability, and layout details so the widget looks and feels like a native part of your product.

    How can we help?

    Report a bug
    Request a feature
    Send Reply

    Multi-Language Support

    Make customers feel at home. Choose the language of your feedback widget when you install it.

    • English
    • French
    • German
    • Spanish
    • Chinese
    • Khmer
    • Vietnamese

    What people say about Feedbask

    HT
    Hasan-Toor
    5 Star Best app to collect feedback
    Read on Uneed
    florriandarroman's profile picture
    florriandarroman
    I'm an early user. And already really happy with it! Such an easy way to get user feedback.
    Read on Uneed
    Amandine Flachs's profile picture
    Amandine Flachs
    I love it and immediately added feedbask to my new project! So easy to use.
    Read on X
    Xavi Canchal's profile picture
    Xavi Canchal@xcanchal
    Just replaced Crisp chat by Feedbask on Unlimitedtales. Added Crisp hoping to get user feedback but I couldn't provide sync help if needed. With Feedbask the communication is expected to be async so I'm less worried about it.
    Read on X
    Samik's profile picture
    Samik@prosamik
    S
    I like the email follow up feature of feedbask when some user reports a bug and on resolving it i can update in dashboard and it send automatic email to user on my behalf this way user dont have to signup on feedbask but I can still communicate
    Customer website
    Neel Das's profile picture
    Neel Das
    F
    I was looking for a tool like Feedbask and I am so lucky to find just that, a tool that makes it super duper easy to collect user feedback. Feedbask is really quick & easy to setup although it helps if you have a little bit of technical knowledge as you'd need to add widget code on your website. Highly recommend to saas founders to have this in their toolkit.
    Read on Feedbask
    Vincent S's profile picture
    Vincent S@VynseDev
    Added @feedbask_com on my project. Updated Consistrack app with it.
    Read on X
    JL
    julien-legrand
    As a first time user, I'm very happy with the app.
    Read on Uneed
    Nicolas C's profile picture
    Nicolas C@NicolasCDev
    Yesterday I integrated feedbask into my latest SaaS. It's a tool for collecting user feedback and reporting bugs. Ultra simple integration, great customization, impeccable onboarding. Today I received my first feedback!
    Read on X
    Minh Pham's profile picture
    Minh Pham@mq_p
    Your launch will suck anyways. So launch fast, get feedbacks and iterate quickly. That's why I added @feedbask_com
    Read on X
    FS
    find-saas-tools
    Best app to collect feedback
    Read on Uneed

    Keep listening.
    Keep moving.

    Roadmap

    Share what’s next

    A public roadmap gives customers a window into what’s planned and what you’ve shipped.

    Brand mentionsStarts with Starter

    Hear the wider conversation

    Track brand mentions beyond your product and find the conversations worth joining.

    Teamwork

    Bring your team along

    Assign work, share internal notes, and connect your existing tools with webhooks.

    Pricing

    Simple, transparent pricing

    MonthlyYearlySave 17%

    Free

    Free
    • 1 project
    • 10 responses/month
    • 5 bugs/month
    • 5 feature requests/month
    • Public roadmap page
    • Live chat with 3 days history
    • Feedbask branding

    Starter

    $33/month(Billed yearly at $390)
    • 1 project
    • 250 feedback/month
    • Public roadmap page
    • Full live chat history
    • Remove branding option
    • Up to 40 brand mentions per day on X and Reddit

    Growth

    Popular
    $49/month(Billed yearly at $590)
    • 1 project
    • 500 feedback/month
    • Public roadmap page
    • Full live chat history
    • Remove branding option
    • Webhook integration
    • 200 AI answers included
    • Up to 40 brand mentions per day on X, Reddit, LinkedIn, Facebook and YouTube

    Enterprise

    Special enterprise needs?

    Unlimited projects, responses, team collaboration, webhooks, and priority support.

    • Unlimited projects
    • Unlimited responses
    • Unlimited bugs & feature requests
    • Full live chat history
    • Remove branding
    • Webhook access
    • Team collaboration (unlimited members)
    Contact us
    FAQ

    Frequently Asked Questions

    Practical answers about installation, the free plan, customization, and using Feedbask on mobile.

    Contact us

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